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Measuring AI's value is a habit a group builds together

Most organizations count AI activity: pilots, tools, users. Few ask what AI returns for everything it costs. Leaders from across Grupo José de Mello, from its holding and four of its businesses in health, chemicals, infrastructure and wine, set out to measure it better, together.

Wyrework designed the approach and built two tools with the working group. The AI maturity assessment gives five very different companies a shared language and a common baseline, so they can learn from each other. The AI value measurement tool weighs what AI is expected to return against everything it costs.

Case study, José de Mello and Wyrework. Two tools. A shared language. Screens of the AI Value Measurement playbook and the AI Maturity Assessment.

The work ran as a series of conversations: a kick-off, a self-assessment by each company, a workshop where each brought what it chose to share about what it does well and where it wants to learn, and a showcase of the value tool.

Each company is now making the tools its own, and different paths are taking shape: adopting the value tool as a first AI value register, using it to strengthen a register already in place, and using the maturity assessment to open the same conversation with the companies in a portfolio of its own. For the group, the tools have become a provocation, an inspiration, a standard and a practical guide, which each company applies to its own operational context, in its own time.

We now have a common framework to assess AI maturity, monitor costs and evaluate value creation across our portfolio. But this initiative goes beyond tools and metrics. It is also about empowering our people, fostering knowledge sharing and strengthening collaboration across our companies. At Grupo José de Mello, we believe that the true value of technology lies in its ability to help people and organisations grow together.

João Mil-HomensInnovation and Sustainability Director, José de Mello Group